About the Author

Everett Christensen has spent more than 45 years analyzing and evaluating the development of interpersonal relationships. First as a personnel specialist; then as a college recruiter; then as an instructor in supervisory development; then as a Human Resources Director; then as Senior Vice President of a major financial institution; then as a consultant in management; then as a university professor in a Graduate School of Management; and finally, as the owner of several businesses.

Christensen has a BA degree in Economics from Michigan State University and an MA degree in Psychology from the University of Minnesota. His first article appeared in The Personnel Journal in 1964 and his first book, Dynamic Supervision was published in 1970. Since then he has published 55 Magic Management Words (1989) and It All Counts Towards Twenty (2004), a fictional novel about life in the Air Force.

In 1983, Christensen moved to the small Midwestern town of Madelia, MN, where he became President of the local telephone company. The next year he built Cable TV in the community and in 1989, purchased the Telephone Company. In 1991 he purchased and reopened the local movie theater which had been closed for 5 years and in 1998, purchased the local newspaper when it was about to leave town. He has since sold the Cable TV Company and the newspaper but continues as CEO of Christensen Communications Company which provides state-of-the-art services in telecommunications, locally and in an ever expanding surrounding area. 

The Company slogan is “Where Service Is Our Most Important Product” and Christensen believes, as he has written in his book, “That the Greatest Contribution We Can Make to Ourselves is to Contribute Something to Someone Else.”